
Aivo is a leading AI-powered customer service platform that specializes in creating intelligent virtual agents for bu...
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Based on 1 review
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Aivo is a leading AI-powered customer service platform that specializes in creating intelligent virtual agents for businesses. Their solutions enable companies to automate customer interactions across various channels, providing instant support and personalized experiences while enhancing operational efficiency and customer satisfaction. With a focus on natural language processing, Aivo helps organizations engage effectively with their customers in real-time.
By: Client Testimonial
Client feedback from agency website
“Roughly 98%of all customer inquiries are resolved through Whats App without escalating to an agent. Now, 70% of our customers prefer Whats App to other digital channels, and they give it the highest satisfaction rates of any channel. As more people connect over Whats App, call center volumes are down by 46% and agents can focus on the most complex cases.” | Kyra Arcia Marcano, Head of Marketing and Innovation at Banco Bolivariano
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