5.0
5.0
5.0
5.0
Nathan Mukena at Stealth Startup
The experience was straightforward and positive. The work was completed quickly and met expectations. Communication was smooth, and everything was handled efficiently within a short timeframe. Overall, it was a simple process with a solid outcome.
Jeff Serrano, VP of Product at Hume Health
TouchZen Media supported us on a large and complex initiative to rebuild our existing product and introduce a subscription-based model focused on delivering more value to our users. The project required a complete overhaul of the application, both from a product and technical standpoint. They worked across design, development, and architecture to modernize the platform and support new monetization capabilities. Given the scale of the work and the number of systems involved, it was a highly detailed and multi-layered effort. The final product reflects that level of complexity. The app is now built on a much stronger foundation, with improved performance, a more refined user experience, and the infrastructure needed to support subscriptions and ongoing content delivery. The integration of multiple services, including CMS, video delivery, and third-party SDKs, was handled effectively. From a collaboration standpoint, they were reliable and professional throughout the engagement. This was a long-term project, and maintaining consistency over that period was important. They were able to stay aligned with our goals and continue pushing the product forward. What stood out most was their ability to take on a highly complex product and execute across multiple areas without losing structure. The combination of product thinking, design, and engineering made a meaningful difference in the outcome. Overall, they delivered a strong result and helped position the product for continued growth and monetization.
Grant Peterson, Founder at Level Up Goal Tracker
TouchZen Media was brought on to rebuild the Level Up Goal Tracker app from the ground up, and they delivered a strong end product that aligned with our vision. The scope of the project was significant, involving a full redesign of the user experience, a new backend architecture, and development across both iOS and Android. The result is a much more polished and cohesive app, with features like goal tracking, a leveling and XP system, notifications, and community functionality including friends, messaging, and competitions. Communication throughout the project was consistent and transparent. While the final delivery extended beyond the initial timeline outlined in the SOW, there was always clear context around delays, and the team remained accountable and engaged the entire time. Progress never felt stalled, and there was a steady push toward completion. One of the most notable aspects of working with TouchZen Media was the level of ownership they demonstrated. There was clear attention to detail, a strong commitment to quality, and a genuine effort to build something that would succeed long-term. The project was completed within budget, and the end result provides a solid foundation for continued growth and feature expansion.
Anwar Mojeet, HR Manager at Clemido Healthcare PVT. LTD.
TouchZen Media helped us build a mobile application to support our product distribution, and the experience has been very positive. The goal was to create an app where we could list our pharmaceutical products and allow distributors to place orders and manage shipments more efficiently. They delivered a solution that made it easier for us to expand beyond our immediate region and connect with more customers. The app has been actively used in our distribution process and has helped improve how we handle orders and shipping. It’s made operations more streamlined and accessible. They were responsive throughout the project, and even after delivery, they continued to provide support. When we encountered a few issues after launch, they helped resolve them quickly without complications, which we appreciated. What stood out most was their willingness to support us even after the project was completed. That level of follow-through made a difference. Overall, they delivered what we needed, and we would recommend them to others looking for mobile app development support.
Everytable, CTO at Everytable PBC
TouchZen Media supported us in building both our e-commerce platform and mobile application, and the engagement stood out for its structure, organization, and execution. The project itself was fairly complex, involving a headless e-commerce architecture with omnichannel support across web, mobile, and POS. It also included building out subscription functionality, loyalty systems, gift cards, and integrations with our existing data warehouse and ERP systems. In addition to development, they handled design and supported consumer research to help inform the overall experience. One of the biggest strengths throughout the project was their project management and documentation. The team operated with a hybrid approach—using waterfall for planning, research, and architecture, and agile for development. Each sprint was clearly defined, and progress was consistently tracked. As long as the majority of sprint goals were met, we were satisfied with the pace and execution. They were very disciplined in how they documented everything. User stories were detailed, with clear acceptance criteria and direct references to Figma designs. Communication across tools like JIRA, Figma, and Confluence made it easy to stay aligned and track progress across multiple workstreams. What stood out most was their attention to organization and documentation. On a project of this complexity, that level of structure made a significant difference and helped ensure things stayed on track. Overall, the work was delivered to a high standard, and there were no major areas of concern. The collaboration was smooth, and the team was easy to work with throughout.
Brijesh Tekrawala, CEO at Differenz System
TouchZen Media has been a valuable partner for us, particularly in areas where we needed stronger design expertise and client-facing support. As a development-focused team, one of our challenges has been bridging the gap with US-based clients, both in terms of communication and design expectations. TouchZen Media helped fill that gap by taking ownership of design and project management while also communicating directly with clients on our behalf. They’ve supported us across multiple projects, handling UI/UX design for both mobile apps and web platforms. Their work in Figma is detailed and well-structured, which makes it easy for our development team to execute without ambiguity. They’re also very thorough when it comes to gathering requirements and translating them into clear, actionable deliverables. From a collaboration standpoint, communication has been very clear and consistent. There’s a strong attention to detail, even in smaller aspects of the product, which has helped improve the overall quality of what we deliver to our clients. The end results have been positive, with clients happy with both the design and the overall outcome of the projects. This has made it easier for us to build trust with our own clients and continue growing our partnerships. Overall, they provide a professional and reliable service, and we look forward to continuing to work together on future projects.
David Delgado, Community Lead at Children's Hospital Los Angeles
TouchZen Media supported us in developing a mobile application aimed at helping patients’ families connect with social services, and they did a strong job translating our vision into a functional product. We came into the project with a well-defined concept, including a paper-based model of the app. Their team took that foundation and worked closely with us to build out wireframes and bring the product to life. The collaboration was smooth, and they were able to take our ideas and turn them into a working application that matched what we had envisioned. Although the app was not ultimately launched due to internal shifts in scope and priorities on our side, the product that was delivered was high quality. The codebase was solid, the application functioned as expected, and the handoff to our internal team was handled well. They were also available to support us during that transition, which we appreciated. From a project management standpoint, communication was one of their strongest areas. They were highly responsive, quick to reply to questions, and clear when it came to timelines and expectations. This was especially helpful given the slower pace and complexity of working within a large healthcare organization. What stood out most was their patience and flexibility. Projects in healthcare environments can involve delays and shifting priorities, and they handled that well while continuing to stay engaged and supportive throughout the process. Overall, they delivered exactly what was asked of them and provided a strong foundation for us to continue building on internally.
Elías El Hage, Founder at Once Trece
TouchZen Media stepped in at a critical point for us, after we had spent nearly two years working with another development team that left us with an incomplete and non-functional telemedicine app. As a nonprofit organization relying on donor funding, this situation was not only frustrating but also impacted our credibility. From the beginning, their team approached the project with a clear understanding of both the technical challenges and the importance of delivering something that would actually work for our patients and partners. They took over an existing codebase that was in poor condition and were able to stabilize it, fix major issues, and bring the app to a functional state. One of the most important improvements was the video call functionality. Given that many of our patients are in areas with limited internet access, it was critical that this feature worked reliably. After their involvement, we were able to successfully conduct telemedicine consultations, and within the first couple of weeks after launch, we were already serving dozens of patients. That alone was a major milestone for us. They also ensured the app was available on both Android and iOS, which was essential since a large portion of our users only have access to Android devices. In addition, they implemented new functionality to support our in-person services through a centralized system, making it easier for doctors to access patient information. What stood out most was their responsiveness and attentiveness. Communication was consistent and fast, and they were always available to answer questions or make adjustments. Compared to our previous experience, this made a significant difference. They listened to our needs and followed through on them. The development process was handled in a structured, milestone-based approach, which allowed us to prioritize key features and stay within budget. Their transparency around time and effort was especially important for us as an NGO. While the app still has areas that could be improved, those limitations are largely due to the foundation left by the previous developers. Given the constraints, TouchZen Media did an excellent job turning a broken product into a functional and impactful solution. Overall, their work not only helped us launch the app but also restored confidence among our team, our patients, and our donors. They’ve been a reliable partner, and we would confidently work with them again.
Sdscreator at Stealth Startup
The consultation provided was extremely helpful for our mobile language learning app. We were looking for guidance around app store requirements and improving our submission process, and the insights shared were very valuable. There was a strong understanding of both mobile app development and the nuances of app store approvals, which helped us identify areas we could improve. The recommendations were clear, actionable, and directly applicable to our product. It gave us a better understanding of how to position our app and avoid common pitfalls during submission. Overall, it was a worthwhile consultation, and we would definitely recommend their services to others building mobile applications.
Deborah Key, Operations Analyst at MSP Staffing
TouchZen Media supported us in designing and developing a mobile application for one of our logistics clients, and the outcome was very well received. The goal was to build a solution that could streamline operations and improve efficiency, including features like real-time tracking, automated order processing, and integration with existing systems. They were able to take those requirements and translate them into a functional, user-friendly product. Based on feedback from our client, the impact was clear. They saw a noticeable reduction in order processing time, fewer delivery errors, and an overall improvement in customer satisfaction. Those results made a strong impression and validated the success of the project. From a project management perspective, they were reliable and consistent. Milestones were delivered on time, and they remained responsive to evolving requirements throughout the process. Communication was straightforward, and they were easy to work with. What stood out most was their ability to understand the operational challenges of the logistics space and build a solution that directly addressed those needs. They didn’t just deliver an app—they delivered something practical and effective for the business. Overall, the feedback from our client has been very positive, and we would confidently recommend TouchZen Media for similar projects.