Accelerated Access to Business Data with Amazon Bedrock-Driven Agentic Assistant
Tornatech needed faster, easier access to ERP data such as inventory, work orders, and invoices to improve decision-making, speed up customer response, and reduce the burden on IT.
Challenge
Tornatech, a worldwide leader in the design and manufacturing of fire pump controllers, set out to improve how employees and customer service agents access business-critical data across its enterprise resource planning (ERP) and document systems.
Solution
Adastra helped Tornatech implement an AI chatbot powered by Amazon Bedrock that connects to its ERP, enabling staff to query inventory, pricing, work orders, and customer data in seconds for faster decisions and service.
Results
The chatbot has improved the way Tornatech’s teams access and use business-critical information. It has streamlined daily operations, reduced the reporting burden on IT, and enabled faster, more reliable service for customers.
Technologies & Tools
The real success isn’t just in the time savings—it’s that the solution has inspired new ideas for how AI can transform the way we work.
David Lamarre, IT Director, Tornatech
Project Details
2025
