Hire Live Support

When looking for a dedicated VA for our business, we needed a team that could scale across departments. Hirelive Support started by streamlining our back-office admin and document management. As trust grew, we handed over our bookkeeping and expense tracking to keep our financials accurate. They also handled our technical task effortlessly-categorizing datasets for our AI project with great precision, while running our customer call center operations. Having a reliable partner to manage everything from routine admin to finance and AI data work has made a massive difference.

Hirelive Support handles our full-cycle bookkeeping with exceptional accuracy. From daily transaction logging and account reconciliations to managing accounts payable/receivable and preparing monthly financial statements, their team does it seamlessly. They have streamlined our entire financial management process and saved us a tremendous amount of time. Highly reliable partner!

Maintaining operational stability across an extensive ecommerce catalog like Goggles4u requires rigorous technical oversight. We faced persistent challenges with page load latency, friction within the checkout funnel, and backend plugin redundancies that directly impacted conversion performance. To eliminate these bottlenecks, the platform underwent a full technical restructuring, with key execution including code refactoring for site performance, custom plugin integrations, and an overhauled UI/UX architecture for seamless product discovery. Simultaneously, dynamic graphic assets were deployed to maintain visual brand consistency. Hirelive Support seamlessly executed this end to end web administration. Their team continues to oversee our daily site operations, backend functionality, and ongoing technical maintenance, delivering the precise operational reliability required to scale an enterprise storefront.

Running our business's backend was becoming a massive bottleneck, and our internal processes were disjointed, and client onboarding was constantly getting delayed, and managing incoming client inquiries alongside complex CRM workflows was draining our core team. Engaging HLS completely fixed our operational structure. They revamped our GoHighLevel core ecosystem by configuring structured sub-accounts, deploying automated client onboarding sequences, and setting up reliable pipeline triggers. Today, their team manages all technical GHL maintenance while simultaneously resolving daily client requests across every communication channel. They turned our operational friction into a fully automated, well-supported client journey.