Supporting Millions Through Better Diabetes

• Complex healthcare experiencesDiabetes management involves complex workflows, medical information, and technology that must be easy to understand and navigate for both patients and healthcare professionals.

-Supporting diverse user needsAbbott’s digital ecosystem serves multiple audiences, including patients, healthcare providers, and internal teams, each with different goals, workflows, and levels of technical and medical knowledge.

-Improving usability across multiple platformsAs Abbott continued expanding its diabetes care technology, its digital products needed intuitive and accessible experiences across mobile applications, clinical reporting systems, provider tools, and other digital platforms.

-Scaling experiences across initiatives With multiple products and initiatives running in parallel, Abbott needed design support that could work seamlessly alongside internal product and engineering teams while maintaining a consistent focus on usability and scalability.

• Embedded product design expertiseSwovo provided senior product designers who became an extension of Abbott’s internal teams, supporting multiple initiatives throughout a 7+ year partnership.

-Patient-centered mobile experiencesDesigned and improved digital experiences for mobile applications used within Abbott’s diabetes care ecosystem, focusing on making complex health information more accessible and actionable.

-UX/UI for healthcare and clinical systemsSupported the design of clinical reporting systems, provider tools, patient experiences, and marketing platforms, adapting solutions to the needs of different healthcare users.

-Simplifying complex workflowsApplied user-centered design principles to transform complex healthcare processes and information into clearer, more intuitive experiences while considering usability and accessibility.

-Cross-functional collaboration Worked closely with Abbott’s internal product and engineering teams to translate business and user needs into scalable digital experiences across multiple initiatives.

• 7+ years of continuous partnershipSwovo has supported Abbott Diabetes Care across multiple initiatives over more than seven years, providing ongoing product design expertise as its digital ecosystem evolved.

-Improved patient and provider experiencesDesign support helped simplify healthcare workflows and create more accessible, usable experiences for both patients managing diabetes and healthcare professionals supporting them.

-Design across a broad digital ecosystemSwovo contributed UX/UI expertise across mobile applications, clinical reporting systems, provider tools, patient experiences, and digital platforms.

-Recognition through innovationSwovo’s design contributions have been credited on multiple healthcare technology patents, reflecting the collaborative innovation developed through the partnership.

-Scalable product design support By embedding senior designers alongside Abbott’s teams, the partnership provided flexible design expertise that could support multiple products and initiatives over time.