Think!

Think is an independent, award-winning creative agency helping ambitious organisations build stronger brands, improve their digital presence and turn creative and marketing activity into measurable growth.

Based in Manchester, our team brings together experienced brand strategists, designers, developers, content creators and digital marketers. This integrated structure allows us to connect the thinking behind a brand with every part of how it is communicated and experienced. From strategy, identity and messaging to websites, campaigns, content and ongoing marketing.

## What we do

Our services include:

**Brand strategy and identity**

Brand research, stakeholder engagement, audience insight, brand positioning, naming, messaging, visual identity, tone of voice, brand guidelines and launch planning.

**Websites and digital transformation**

Digital strategy, website planning, user experience, information architecture, design, WordPress development, ecommerce, integrations, accessibility, hosting, maintenance and ongoing optimisation.

**Campaigns and marketing**

Campaign strategy and creative, content marketing, social media, SEO, paid search and paid social, PR, copywriting, email marketing, photography, animation, video and campaign reporting.

**Graphic design and communications**

Annual reports, brochures, presentations, publications, toolkits, campaign materials, social content, environmental graphics and other brand communications.

## What sets Think apart

Think combines strategic thinking, creative craftsmanship, technical expertise and commercial understanding within one senior, multidisciplinary team.

We do not treat branding, websites and marketing as isolated services. We look at the wider organisation: its purpose, audiences, challenges, competitors, ambitions and opportunities. We then create connected solutions that strengthen the brand, improve the customer experience and support long-term organisational growth.

Clients work directly with experienced members of our team throughout their project. We are prepared to ask difficult questions, challenge assumptions and recommend what we believe will genuinely make a difference, rather than simply delivering against a predetermined brief.

This approach enables us to operate as an extension of our clients’ internal teams. We offer the responsiveness, accountability and personal service of an independent agency, supported by the breadth of expertise needed to manage complex brand, digital and marketing programmes.

## Creativity with commercial purpose

For Think, creativity is not decoration. Every strategic, creative or technical decision should have a clear purpose.

That might mean helping a charity increase donations, enabling a professional services business to communicate its value more clearly, improving the usability and accessibility of a public-sector website, supporting recruitment in a difficult market or helping an established organisation reposition itself for its next stage of growth.

We combine creative quality with a strong focus on performance. Depending on the project, this can include measuring website engagement, conversion, enquiries, applications, donations, campaign reach, search visibility and other outcomes that demonstrate the effect of the work.

## Sustainability and responsible design

Sustainability is becoming increasingly important to the organisations and audiences we work with. We help clients communicate their environmental and social commitments clearly, credibly and without relying on vague or unsubstantiated claims.

This can include building sustainability into brand strategy and positioning, creating ESG and impact communications, designing accessible digital experiences, producing sustainability reports and helping organisations explain complex environmental initiatives in language their audiences can understand.

We also consider the long-term value and impact of the work we create. Strong, well-managed brands reduce the need for repeated reinvention. Well-planned websites are easier to maintain, improve and extend. Clear design systems allow organisations to produce communications more consistently and efficiently.

Where appropriate, we consider website performance, page weight, content efficiency, accessibility, hosting and maintainability as part of the digital design process. Our aim is to create useful, durable work rather than short-lived creative output.

## Sectors and experience

Our work spans professional and managed services, manufacturing, construction, property, retail, hospitality, education, charities, healthcare and the public sector.

We are particularly experienced in working with organisations that have complex services, multiple stakeholder groups or important information that needs to be made clearer and more engaging. This includes projects involving consultation, organisational change, recruitment, fundraising, behaviour change and digital transformation.