Lantern Digital

I am an executive at Zhuoyu, a company that designs and crafts furniture and utensils for tearooms. We hired Lantern Digital to create a new bilingual (Chinese + English) product website for our brand, using our existing brand identity and product photography. Since the launch, they have also been providing us with ongoing support. I found Lantern Digital through an online search. I chose them over other companies because of their high ratings, their proximity to my geographic location, and the alignment of our company values. A team of 2 to 5 people from Lantern worked on our project. The scope of work was comprehensive. We provided our brand assets and product photography. The Lantern team visited our studio to better understand our vision, then developed concepts and page designs for all the key pages. After we approved the designs, they programmed the website and successfully launched it. They currently also handle our hosting and ongoing support. As a measurable outcome, we successfully launched a new Zhuoyu website that includes all of our collections and products. Regarding their project management, everything was delivered on time and according to our expectations. I was particularly impressed that Felicia was always available to support us and answer any questions we had. Our communication was a mix of in-person meetings, virtual meetings, and emails or messaging apps. What I found most impressive about Lantern Digital is that they are an international team based in Shanghai, which offered us both ease of communication and a valuable global perspective.

We needed help rebuilding and redesigning our website, which was originally built by another company. Lantern Digital has designed, built, and hosted our website. The team has also created new content for our large site, which includes payment and video streaming features. We found them through an online search. We chose them over other options because they were close to our geographic location, their pricing fit our budget, they were a great culture fit, they offered good value for the cost, and their company values aligned with ours. We started working together in October 2019, and the engagement is ongoing. We've seen an increase in the number of visitors to our site, as well as an increase in video views and payments. Lantern Digital's project management has been very good. We communicate via in-person meetings, virtual meetings, and email or messaging apps. What I found most impressive about them is that they deliver on time, are supportive, know what we want, are ready to listen, and are very responsive. There's nothing they need to improve — they've been great.

I collaborated with them to develop and maintain a website for my Pilates and Health & Wellness business. What I enjoyed most was how efficient and responsive they were to all my questions—they understood exactly what we needed. I have no areas for improvement to mention.

I am one of the two founders and the creative director of an independent fashion brand focusing on creative fashion. Our main markets are Japan and China. We hired Lantern Digital to develop a new website and online shop for our brand. We wanted a highly creative and fun website that, in a simple and user-friendly way, reflected our brand's core values. It was also important that the site worked seamlessly both in China and abroad. Initially, we talked with a few different companies, but we really appreciated Lantern's friendly yet professional approach. They were always very clear about costs and timelines, which was very important to us. We immediately felt we could trust them as long-term partners. We had an initial meeting about our goals and ideas. Lantern outlined the requirements for running a smooth website in both China and abroad. After that, we created an initial design. Several meetings and tryouts followed to translate our design into a functional, user-friendly website, with several adjustments along the way. The online shop was developed later but followed a similar pattern. Since then, Lantern has handled maintenance, SEO, and various updates. We don't have metrics to compare with since this was our first website. However, we have received many compliments from partners and customers. People appreciate the innovative and fun designs while still finding the site very user-friendly. We mainly communicated by email, but they were always clear about attaching time frames and budgets. They also often sent step-by-step guidelines for any Shopify issues. What I found most impressive is that the team has been very receptive to our ideas and needs. They have always explained every step professionally and transparently. We see them as a very reliable long-term partner and friend to our brand.