
Their internal team was stretched thin, managing over 100,000 monthly vehicle valuation enquiries while balancing customer service, logistics coordination, and vehicle inspections. Ensuring data accuracy, regulatory compliance, and rapid turnaround times was becoming increasingly challenging for them, and so, they decided to outsource data processing (standardization, validation, and data cleansing services) to SunTec India. Here’s the scope of the project: Data Quality: Validate vehicle owner details, mileage, and vehicle registration information, remove duplicate entries, and fix postcode formats. Speed: Deliver valuation-ready outputs within 24 hours, enabling sellers to make informed decisions quickly. Accuracy: Prevent pricing errors by cross-checking data sources, validating VRM/mileage, and sending outliers for further review on a per-vehicle basis. Traceability: Maintain end-to-end audit trails linking every enquiry ID to its valuation, timestamp, and processing notes.
The client needed a strategic partner to address key business objectives and deliver measurable outcomes in their market.
Our team developed and executed a comprehensive strategy tailored to the client's specific needs, leveraging industry expertise and proven methodologies to deliver results.
Enabled Next-Day Engagement with Sellers All data batches processed and delivered within 24 hours of receipt. Consistent Pricing Integrity Minimum 99.98% data accuracy maintained throughout data processing. Peak Throughput without Backlog Handled up to 5,000 records per day accurately, without any backlogs.