Omnichannel Support Pilot: Voice, Chat & Email
About This Package
Experience a new standard of outsourcing that covers every touchpoint. We don’t just answer calls; we act as a strategic extension of your brand across all channels. This package provides a dedicated, highly-trained Customer Experience Specialist working from our on-site hub in Prishtina to manage your inbound calls, live chat, and email support simultaneously. This 30-day "proof of concept" is designed to show you how our culture of excellence and technical precision improves your CSAT and ensures no customer query goes unanswered.
What's Included
- One specialist dedicated to your brand, trained to handle high-priority voice calls, real-time live chat, and professional email ticketing.
About OLYMP BPO
Outsourcing Led By Your Most Trusted Partner
2018
Indicative fee: $1,950. No payment is collected on 50Pros.
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