OLYMP BPO

Verified

Outsourcing Led By Your Most Trusted Partner

Pristina, Kosovo51-200 employees2018

Established

About OLYMP BPO

OLYMP BPO is a leading outsourcing and BPO company based in Pristina, Kosovo, providing customer support, back-office operations, technical development, and other outsourced business services to companies across the US, UK, and Europe.

We help businesses build reliable dedicated teams in Kosovo, providing experienced professionals for customer service, live chat support, back-office operations, sales support, appointment scheduling, and IT services.

As a Kosovo outsourcing partner, OLYMP BPO combines competitive costs, skilled talent, flexible teams, and long-term operational support for companies looking to outsource or expand their operations.

Services

Service Categories

Security Services

Industries Served(20)

Education & Nonprofit

EdTech & Online Learning

Consumer & Retail

AutomotiveConsumer ElectronicsSports & Fitness

Packages

Pre-scoped ways to start working together, with clear deliverables, indicative pricing, and a realistic timeline. Request a package to confirm fit and finalize terms directly with the agency.

Omnichannel Support Pilot: Voice, Chat & Email

Experience a new standard of outsourcing that covers every touchpoint. We don’t just answer calls; we act as a strategic extension of your brand across all channels. This package provides a dedicated, highly-trained Customer Experience Specialist working from our on-site hub in Prishtina to manage your inbound calls, live chat, and email support simultaneously. This 30-day "proof of concept" is designed to show you how our culture of excellence and technical precision improves your CSAT and ensures no customer query goes unanswered.

$1,950

indicative

~30 days