CollageDepot
CollageDepot: Multilingual AI Customer Service Automation

An n8n pipeline with GPT-4o email classification, live Shopify order lookups, multilingual auto-replies (EN/ES/FR/DE) and a Supabase dashboard for monitoring and manual overrides.
Challenge
5,000+ customer emails a month in four languages, 48+ hour response times, a 22% rise in refund requests, and a team spending ~70% of the day on repetitive order, shipping and returns questions.
Solution
An n8n pipeline with GPT-4o email classification, live Shopify order lookups, multilingual auto-replies (EN/ES/FR/DE) and a Supabase dashboard for monitoring and manual overrides. Full case study: https://amplence.com/case-studies/collagedepot
Results
- 5,000+ emails handled monthly
- 65% auto-resolved
- <60-second average response
- 4 languages
Technologies & Tools
n8nOpenAI GPT-4oShopify APISupabaseSendGrid
Project Details
Duration
2 months
Live ProjectView →
Appreciate this project


