### A Modular AI Operational Platform for a Multi-Entity Professional Services Firm

How creating a company-wide AI operational layer with several AI agents and governance by design enabled a German professional services group to accelerate request processing by 72%, cut fee proposal preparation time by 65%, and free each employee from 6 hours of repetitive administrative work weekly.

### Dark Store Management Platform for a Grocery Retailer

How a unified quick-commerce platform helped one of Kazakhstan’s leading grocery retailers turn a fragmented ecommerce and delivery operation into a scalable dark store business line, cutting cost per order by 15%, reducing picking errors by 68%, and achieving 95% on-time bike and 90% on-time car deliveries.

### Product Design for Fileverse

Instinctools partnered with Fileverse to design a decentralized collaboration platform that combines Web3 privacy principles with the usability of mainstream productivity tools. Through a robust UX/UI strategy and scalable design system, the team helped Fileverse launch a feature-rich MVP capable of competing with platforms like Google Workspace and Microsoft 365.

### Computer Vision Deepfake ID Detection

Instinctools helped a Netherlands-based digital bank strengthen its KYC onboarding process by developing a custom computer vision layer for deepfake ID detection. Integrated alongside the bank’s existing SaaS identity verification platform, the solution improved fraud detection accuracy while maintaining a seamless onboarding experience for legitimate users.

### 3D Room Scanning and AR Visualization

Instinctools developed a 3D room scanning and AR visualization solution for a luxury furniture retailer to enhance both online and in-store shopping experiences. The solution enabled customers to visualize furniture in their homes, receive size-optimized recommendations, and explore products through immersive holographic displays.

### Ticketing Platform

Instinctools rebuilt NOWR, a SIAE-certified online ticketing platform for Italian startup Officina, replacing a fragile prototype with a scalable microservices-based solution. The project transformed a fragmented infrastructure into a production-ready platform designed for regulated ticket sales, multi-party payments, and long-term growth.

### Odoo-based Ecommerce Ecosystem

Instinctools developed an Odoo-based ecommerce ecosystem for a luxury furniture retailer to unify online sales, manufacturing, quality control, and logistics operations. The solution combined a premium digital shopping experience with advanced operational workflows tailored to made-to-order luxury furniture.

### Website Redesign for a Canadian Cleaning Company

How website modernization enabled a Canadian cleaning services provider to expand its customer base and increase its customer satisfaction score (CSAT).

### AI-Powered Knowledge Platform For a Wind Turbine Manufacturer

How developing a conversational AI knowledge platform with offline access and peer-to-peer expertise sharing enabled a European wind turbine manufacturer to turn post-sale field support into a product differentiator and reduce support queries by 37%.

### AI Adoption 
Workshop for a B2B SaaS Company

How Instinctools helped a data-intensive enterprise software provider turn scattered AI ideas into a structured and balanced adoption plan with 16 opportunities narrowed into a prioritized, connected shortlist, specific usage scenarios to show how the recommended capabilities would work in practice, and governance foundations needed to scale AI securely.

By: Nadine Walther, SpexAI GmbH

Instinctools has been a long-term technology partner for SpexAI, supporting the development of software for AI-driven imaging systems used in cannabis cultivation. The team built frontend and backend solutions to control camera systems, connect research software, store and manage imaging data, and provide intuitive tools for annotations and data visualization. More recently, Instinctools developed a map-based interface that visualizes greenhouse data, AI analysis, and actionable insights for customers. The client highlighted the team’s exceptional business analysis, transparency, proactive communication, reliable budget management, and consistent on-time or early delivery. The collaboration has continued since 2019, with the client investing nearly €300,000 in the engagement.

By: Baptiste Caruana, Software Company

Instinctools provided QA services for two storage software products, handling release and feature qualification while helping implement QA best practices. The team identified a significant number of customer-impacting bugs before release, helping improve product quality and reduce potential issues for end users. They were highly autonomous, proactive, and professional throughout the engagement, using their technical expertise to provide effective support and communicate clearly with the client.

By: Varvara T., Healthmatters

Instinctools revamped Healthmatters’ website by optimizing existing functionality and developing new features to improve the overall user experience. The team delivered tasks within a reasonable timeframe and frequently exceeded expectations with the quality of their work. They were responsive to requests, open to feedback, and proactive in discussing and resolving issues. The improvements also contributed to an increase in customer value for the business.

By: Alisa Delikatna, LeanSquad Software

Instinctools developed a web application for LeanSquad Software using Node.js for the backend and React for the frontend, focusing on seamless user experience, efficient data handling, and responsive design. The team successfully delivered the application in line with the client’s expectations, demonstrating strong project management and a commitment to meeting deadlines. Their responsiveness, Agile approach, and open communication throughout the project made the collaboration smooth and effective.