Privacy & Security
How your data is handled and protected.
How does 50Pros handle my personal data?
We process account, profile, project, message, content, and payment information to provide 50Pros services. Information you publish in public profiles or content is visible to visitors. Submitted project and message information is shared with the intended recipients or matched agencies. Providers including Supabase, Stripe, Resend, OpenAI, and Anthropic process information needed for their functions. Agency reporting uses aggregate engagement counts and does not identify individual profile visitors. See 50pros.com/privacy for our purposes, providers, retention practices, and your choices.
Who can see my contact information?
Contact details can be visible through your published profile, content, and interactions with other users. Review the public fields and visibility settings before publishing. When you submit a project for matching or send a message, the information you provide is shared with matched agencies or the intended recipients. Simply viewing an agency profile does not disclose your identity to that agency. Authorized staff and service providers may access information needed for their work. See 50pros.com/privacy for details.
How do I delete my account?
For agency accounts, you can submit a deactivation request directly from Dashboard > Settings. Scroll to the bottom of the page, select a reason, and provide a brief explanation. Deactivation removes your agency from the public directory, archives your reviews, and pauses active advertising delivery. Amounts already incurred remain due, and any retired product you previously purchased remains subject to its original written terms. For buyer accounts, or if you want a full data deletion rather than deactivation, contact our support team at [email protected] with the subject line "Account Deletion Request" and include the email address associated with your account. Please note that some data may be retained as required by law or for legitimate business purposes (such as transaction records). We respond to privacy requests within applicable legal deadlines and explain any necessary retention or permitted extension.
How do I unsubscribe from 50Pros emails?
Promotional emails include an unsubscribe link. Use it to stop marketing messages, or contact [email protected]. You can manage available service-notification preferences in Dashboard > Settings. Necessary account security, billing, and requested-service messages are handled separately from marketing.
What security measures does 50Pros use?
Our safeguards include HTTPS encryption in transit, Supabase authentication and database access policies, Stripe payment processing, and protections against automated abuse. Access controls and security records support platform operations. We do not store full payment card numbers. No system can guarantee complete security; report a suspected issue to [email protected].